Self Service Portal


hintValid User Name that you supplied during Registration.
hint Valid Password that you created during Registration.
The password must be at least 8 characters long and contain 3 of 4 types of characters:
  1. Lowercase
  2. Uppercase
  3. Numbers
  4. Special characters such as !@#$%^&*(){}[]
Password is case sensitive and cannot contain user email.

Don't have an account? Create one now

  1. Forgot your password?
  2. Forgot your user name?
  3. Unlock your account?


Login to your Northern Ireland Water Account to manage your account.
To Login to you account you need:
-Username and Password that was created during account creation.
If you don't have Login Details click on the "Create One Now" link to register for this service.
Once Registered you can:
- View the account balance
- View the payment plan of individual schedules
- View bill and payment history
- View Desludging Request History
- Process a new Desludging Request
- Pay a Bill
- Manage Account Details
If you have forgotten your password or your account is locked click on the links on the left hand side of the screen so we can get you back on-line. We will send an e-mail to the account that you used during the registration process. Please note. If you do not receive an e-mail, please check your spam or junk folder.